You will receive your ticket purchase confirmation on your email.
2. TICKET REFUND
All Sales are final and non-refundable.
3. EVENT CANCELLATION OR POSTPONEMENT
If an event is cancelled by the organizer, all ticket holders will receive a full refund automatically. If an event is postponed, your ticket will remain valid for the new date. If you are unable to attend the rescheduled event, you may request a full refund within 7 days of the postponement announcement.
4. HOW TO REQUEST A REFUND
To submit a refund request, go to our Online Portals or contact our support team at info@fwz.gg with your order number. The refund will be processed through your original payment method.
